YouTube Is Ending Its Community Captions Feature and Deaf Creators Aren’t Happy about it

But deaf and hard-of-hearing creators say removing the community captions feature will stifle accessibility, and they want to see the company try to fix the issues with volunteer-created captions, rather than doing away with them entirely. Deaf YouTuber Rikki Poynter said on her channel in May that community captions were an “accessibility tool that not only allowed deaf and hard of hearing people to watch videos with captions, but allowed creators that could not afford to financially invest in captions.”

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