ASAC’s proposals that were just made public are palpably weak, paltry and ineffective. They ignore most if not all of the detailed, constructive input that the AODA Alliance submitted to ASAC earlier this year. ASAC’s proposals would do nothing significant to improve the accessibility of customer service in Ontario for people with disabilities.

Read more at
http://www.aoda.ca/the-accessibility-standards-advisory-council-submits-weak-ineffective-and-counter-productive-final-recommendations-to-the-ontario-government-for-proposed-revisions-to-the-customer-service-accessibi/