System Abuses Make Booking a Flight With a Service Dog a Frustrating Ordeal

A Vancouver Island resident who suffers from Post-Traumatic Stress Disorder (PTSD) says WestJet’s current booking procedure places additional stress on some passengers who require accessible travel.

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http://www.accessibilitynewsinternational.com/system-abuses-make-booking-a-flight-with-a-service-dog-a-frustrating-ordeal/