Regrets, I’ve Received a Few

My email folders are full of messages like this:

“[Organization] is committed to AODA and, in particular, listening to our customer concerns and working towards an accommodating solution.

Yes, it’s refreshing to know how committed and passionate everyone is about accessibility. I bet they get together at quarterly Breakfasts of Diversity and Accessibility Champions and give each other attaboys for their commitment and passion.