Passengers With Disabilities Say They Want to Remain in Wheelchairs on Flights

What the 46-year-old quadriplegic man from Kitchener, Ont., wasn’t looking forward to was getting out of his custom-fitted electric wheelchair and into an airplane seat, as required by federal law.

His concerns turned out to be warranted after airline staff helping to transfer Glasbergen to his seat dropped him in the aisle, setting off a more than three-minute struggle to lift the 200-plus-pound man from the floor and set him upright.