By January 2012, losing patrons won’t be the only drawback for shops and restaurants that fail to improve customer service for people with disabilities.

Businesses could face fines of up to $100,000 per day under the Accessibility for Ontarians with Disabilities Act (AODA) if they don’t meet standards for
accessible customer service by the new year.

Read more at
http://www.aoda.ca/?p=1141