Investigation Reveals Ride-Share Rejections and Transit System Dangers for People With Disabilities

Michelle Weger relies on her service dog, Quinn, to get her through the day.

The Ottawa resident has narcolepsy, and the Great Dane can sense when Weger is tired, bracing against her or warning her when she’s about to experience cataplexy, a temporary muscle paralysis that can cause her to fall. That early warning gives Weger the time to get to a safe space.