The Transportation Standard of the AODA has numerous rules mandating how specialized transportation providers must operate. Many of these rules play an important role in ensuring that travellers with disabilities have equal opportunities to move around their communities. However, in practice, some specialized transportation providers are unable to obey a few of the transportation standard’s regulations. Increased demand for specialized transit makes it more difficult for providers to follow the standard’s guidelines regarding bookings and hours of service.

Read more at
https://aoda.ca/increased-demand-for-specialized-transit/