Governmental Entities Should Identify and Remove Potential ADA Accessibility Barriers on their Websites

Governmental entities need to be wary of law firms claiming to represent unidentified web users who allege that the entity’s website violates the Americans with Disabilities Act (ADA) because of accessibility barriers for visually challenged web users. Generally, these attorneys will identify specific barriers that they claim violate ADA “standards,” encourage the entity to take remedial measures, and of course pay the law firm to avoid litigation, including attorney fees and costs.