As the guide dog user at the centre of a case of discrimination, I am a further victim of B.C. Human Rights Tribunal member Jacqueline Beltgens classifying an unjustified taxi refusal as just an inconvenience. Her distorted perception is misleading some people into thinking discrimination is just fine.

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http://www.accessibilitynewsinternational.com/discrimination-neither-inconvenient-nor-frivolous/