Customers with Invisible Disabilities in the COVID-19 Pandemic

As Ontarians continue physical distancing in response to the COVID-19 pandemic, essential services are offering hours of service especially for seniors and customers with disabilities. During these times, only customers who are seniors or who have disabilities are allowed to come into stores. As a result, store staff must understand that they cannot always tell by looking at a person whether or not that person has a disability.

Read more at
https://www.aoda.ca/customers-with-invisible-disabilities-in-the-covid-19-pandemic/