City Launches New Resources at City Facilities for Hearing-Impaired Community-St. Catharines

Posted on Monday, March 06, 2023

A pilot program was launched today at City recreational facilities and parks to improve communication resources for the hearing-impaired community.

New signage depicting the American Sign Language (ASL) alphabet and common language and phrases is being installed at the entrances of select City recreational
facilities and parks to improve communication between deaf and hearing residents in public spaces.

Avril Hertneky, a hearing-impaired resident, first approached City staff with her ideas and worked closely with City staff to find solutions.

“This initiative aligns with the Accessibility Advisory Committee’s goal to promote a barrier-free and inclusive environment for all, and the Recreation
Master Plan’s goal to make St. Catharines the city where everybody can play,” said Eric Lamothe, manager-of-business-planning-and-strategic-services for
the City. “We hope that other municipalities will follow our lead and install similar signage in their recreation facilities and parks.”

Residents will see ASL signage installed at:

  • Seymour-Hannah Sports and Entertainment Centre
  • Bill Burgoyne Arena
  • St. Catharines Kiwanis Aquatic Centre
  • Port Weller Community Centre
  • Russell Avenue Community Centres
  • Dunlop Drive Older Adult Centre
  • West St. Catharines Older Adult Centre

This summer, select parks will also have signage installed. Keep an eye on inclusive and accessible community developments in St. Catharines at

Customer Service, Citizens First
City of St. Catharines
50 Church St.,
PO Box 3012,
St. Catharines ON L2R 7C2

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