The Complainants, Roger Khouri and Francois Khouri, are brothers, and are mobile phone customers of the Respondent, Virgin Mobile Canada (Virgin Mobile), a brand operated by Bell Mobility Inc. Both Roger Khouri and Francois Khouri are legally blind and are unable to read printed material. François has been a Virgin Mobile customer since February of 2014, and Roger since June of 2015.
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https://decisions.chrt-tcdp.gc.ca/chrt-tcdp/decisions/en/item/423804/index.do
