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The AODA Clock is Ticking
There are 5 years, 42 weeks, 5 days until a fully Accessible Ontario! Will you be compliant?
In this Issue
*Ground-Breaking Report by Former Ontario Lieutenant Governor David Onley, Tabled in the Legislature Yesterday, Blasts Poor Provincial Government Implementation and Enforcement of Ontario’s 2005 Disabilities Act and Calls for Major Reforms to Tackle Persisting Barriers Impeding 1.9 Million Ontarians with Disabilities
*Providing Accessible Customer Service Feedback
*NS Decision Finds Blatant Discrimination Against Three Persons with Intellectual Disabilities
*This Is How To Create The Biggest Changes for Women With Disabilities In Years
*Support Persons’ Roles: What Do They Do and Who Needs One
*Broken Elevator at Portage and Main Suggests Accessibility’s Not A Priority, Advocate Says
*Support Persons Law in Ontario
*Continued Radio Silence on Key Accessibility Issues So Far from the Ford Government And Other Accessibility News
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Ground-Breaking Report by Former Ontario Lieutenant Governor David Onley, Tabled in the Legislature Yesterday, Blasts Poor Provincial Government Implementation and Enforcement of Ontario’s 2005 Disabilities Act and Calls for Major Reforms to Tackle Persisting Barriers Impeding 1.9 Million Ontarians with Disabilities
At least 1.9 million Ontarians with disabilities need the Ontario Government to take strong new action now to tear down the many disability barriers they still face when trying to get a job or education, or use public transit or shop for goods or services, according to a blistering Government-appointed report
by former Lieutenant Governor David Onley that the Ford Government made public yesterday.
Read more at
Providing Accessible Customer Service Feedback
Under the Customer Service Standard of the AODA, service providers’ policies must include how they will create processes for accessible customer service feedback. These processes must outline how providers will receive and respond to feedback from customers with disabilities about how accessibly they provide
goods and services. Accessible customer service feedback ensures that customers with disabilities can communicate with organizations about how well they are meeting customers’ needs.
NS Decision Finds Blatant Discrimination Against Three Persons with Intellectual Disabilities
HALIFAX, NS Chairman John Walter Thompson, Q.C. found in Monday’s Human Rights Commission Board of Inquiry decision that the Province of Nova Scotia violated the rights of Beth MacLean, Sheila Livingstone, and Joseph Delaney under the Nova Scotia’s Human Rights Act.
The decision is a win for MacLean, Livingstone, and Delaney as individuals, and is an important victory in ensuring full recognition of the right of persons with disabilities to live in the community and access community-based services throughout the province.
This Is How To Create The Biggest Changes for Women With Disabilities In Years
Each year when Women’s History Month comes around, there’s an explosion of content online about women. This year, there are plenty of signs that corporate America is poised to create change for women with disabilities the likes of which we haven’t seen in years. Here’s my thinking: The fight for equal pay
and the #metoo movement have jumpstarted awareness of the huge challenges women face in the workplace.
Support Persons’ Roles: What Do They Do and Who Needs One
Under the Customer Service Standard of the AODA, service providers’ policies must state that they welcome support persons. The Standard discusses how service providers must allow support persons in all public places. It also outlines what providers must do to require support persons and how they must advertise
when they offer reduced rates for support persons. However, service providers committed to obeying these laws may still have many questions about support persons’ roles, such as what they do and how to tell the difference between support persons and companions.
Broken Elevator at Portage and Main Suggests Accessibility’s Not A Priority, Advocate Says
Allen Mankewich, a consultant with the Independent Living Resource Centre who uses a wheelchair, says the broken lift forces people in wheelchairs to travel blocks out of their way on snowy sidewalks just to cross the street.
Support Persons Law in Ontario
Under the Customer Service Standard of the AODA, service providers’ policies must state that they welcome support persons. Support persons assist people who have disabilities with a variety of tasks, depending on their capabilities and needs. Here we outline support persons law that service providers should follow.
Read more at
Continued Radio Silence on Key Accessibility Issues So Far from the Ford Government And Other Accessibility News
Here is a collection of sundry important updates on several fronts in our campaign for accessibility for people with disabilities.
1. Still No Action from the Ford Government on Ending the Shutdown of the Health Care and Education Standards Development Committees and on the Forthcoming Release of the Final Report of the David Onley AODA Independent Review
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Organizations that feature the app on their websites are committed to making it easier for people with disabilities to access information online.
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The views and opinions expressed throughout Accessibility News do not represent those of the various organizations or associated individuals and are exclusively those of the contributor and/or author of the specific article or commentary.
Accessibility News, since November 8, 2006