Accessibility News March 30,2019 Update

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In this Issue

*AODA Alliance Submits A Short Brief to the Senate of Canada, Calling for Amendments to Strengthen the Weak Bill C-81, the Proposed “Accessible Canada Act”
*Best Practices for Serving Customers with Assistive Devices
*NTEC Awards Business Champions Who Strive for Inclusivity, Accessibility
*Computer Accessibility in Customer Service
*Proposed Accessible Transportation for Persons with Disabilities Regulations now published in Part I of the Canada Gazette
*Debbie Kirwin Honoured With Huntsville Town Hall Flag in Credit to Service
*Welcoming Customers with Assistive Devices

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ARTICLES:

AODA Alliance Submits A Short Brief to the Senate of Canada, Calling for Amendments to Strengthen the Weak Bill C-81, the Proposed “Accessible Canada Act”

The Senate of Canada is about to embark on public hearings on Bill C-81, the proposed Accessible Canada Act. We want the Senate to strengthen this weak bill. The AODA Alliance has applied to make a presentation at those hearings, and has submitted a 6-page brief to the Senate. We set that brief out below.

Read more at
https://aoda.ca/aoda-alliance-submits-a-short-brief-to-the-senate-of-canada-calling-for-amendments-to-strengthen-the-weak-bill-c-81-the-proposed-accessible-canada-act/

Best Practices for Serving Customers with Assistive Devices

Under the Customer Service Standard of the AODA, service providers’ policies must state that they welcome customers using assistive devices. In our last article, we described different types of assistive devices. In this article, we offer some best practices for serving customers with assistive devices.

Read more at
https://aoda.ca/best-practices-for-serving-customers-with-assistive-devices/

NTEC Awards Business Champions Who Strive for Inclusivity, Accessibility

Hiring the disabled is not only the right choice ethically speaking it’s the smart choice, says Mike Bradley, long-time Mayor of Sarnia-Lambton

Read more at
https://aoda.ca/ntec-awards-business-champions-who-strive-for-inclusivity-accessibility/

Computer Accessibility in Customer Service

The Customer Service Standards of the AODA gives service providers guidelines on making their goods, services, and facilities accessible to customers with disabilities. Some of these services will involve computer accessibility. For instance, service providers need to make their websites accessible. They
can do so by ensuring that their webpages are compatible with the hardware and software people use on their personal devices, such as computers or phones. In addition, some organizations, such as libraries, schools, restaurants, or retailers, may have computers or tablets with accessible hardware or software on-site for patrons to use. In this article, we describe some ways that customers with disabilities use technology.

Read more at
https://aoda.ca/computer-accessibility-in-customer-service/

Proposed Accessible Transportation for Persons with Disabilities Regulations now published in Part I of the Canada Gazette

The Canadian Transportation Agency (CTA) today announced that its proposed Accessible Transportation for Persons with Disabilities Regulations (ATPDR) are now published in Part I of the Canada Gazette for public review and comment.

Read more at
http://www.accessibilitynewsinternational.com/proposed-accessible-transportation-for-persons-with-disabilities-regulations-now-published-in-part-i-of-the-canada-gazette/

Debbie Kirwin Honoured With Huntsville Town Hall Flag in Credit to Service

Debbie Kirwin has spent years advocating for accessibility in Huntsville. She sees the impending downtown redesign as a chance to make more improvements.

HUNTSVILLE It was the first flag presented by the mayor to a member of the public.

Read more at
https://aoda.ca/debbie-kirwin-honoured-with-huntsville-town-hall-flag-in-credit-to-service/

Welcoming Customers with Assistive Devices

Under the Customer Service Standard of the AODA, service providers’ policies must state that they welcome customers using assistive devices. In this article, we describe what a few assistive devices are.

Read more at
https://aoda.ca/welcoming-customers-with-assistive-devices/

eSSENTIAL Accessibility: helping organizations reach, serve and empower people with disabilities.

The eSSENTIAL Accessibility assistive technology app? gives those who have trouble typing, moving a mouse, or reading a screen due to a variety of conditions – such as stroke, paralysis or arthritis – the tools they need to navigate the Web. The app is free to the end-user and simple to use.

Organizations that feature the app on their websites are committed to making it easier for people with disabilities to access information online.

For more info, please visit http://www.essentialaccessibility.com Follow us on Twitter at https://twitter.com/essentia11y or connect with us on LinkedIn at https://www.linkedin.com/groups?gid=59891 .

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The views and opinions expressed throughout Accessibility News do not represent those of the various organizations or associated individuals and are exclusively those of the contributor and/or author of the specific article or commentary.

Accessibility News, since November 8, 2006