The Transportation Standard of the AODA requires transportation service providers to make the features and equipment on routes and vehicles accessible to passengers with disabilities.

The Transportation Standard requires transportation companies to inform the public about accessible equipment and features on their vehicles, routes and services. They must provide this information in accessible formats upon request. Furthermore, when accessible equipment is not working, companies must find other ways to accommodate passengers. They must also ensure that the equipment is fixed as soon as possible. Moreover, companies must train workers and volunteers to:

Read more at
https://aoda.ca/what-is-the-transportation-standard/