The Benefits of User Testing with Disabled Users

Disabled users are users.

This might seem like a straightforward or even a trite statement, but its a point worth making since Usability (or UX – User Experience) is a growing field which has the fantastic goal (and one very close to my heart) of making websites, or pretty much you interact with, less annoying, more intuitive and generally just work better. Usability, however, is rarely seen by its experts as being linked to the accessibility concerns of disabled users.

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