Temporary Service Disruptions: When and How to Notify Customers

Under the Customer Service Standard of the AODA, service providers must notify customers about temporary service disruptions. Temporary service disruptions happen when services that customers with disabilities might rely on are temporarily unavailable.

There are many reasons why different kinds of services might be temporarily unavailable, including:

Read more at
https://aoda.ca/temporary-service-disruptions-when-and-how-to-notify-customers/