Payment Companies Face Service, Compliance Gaps for the Visually Impaired

The United States, Canada and other countries have laws that support the rights of individuals with vision loss, requiring that documents be made accessible for them in certain situations.

While the organization may think this “upon request” approach has advantages in terms of saving document processing time and expense, there are some serious concerns for the organization and its customers that should be considered.

Read more at
http://www.aoda.ca/payment-companies-face-service-compliance-gaps-for-the-visually-impaired/