Guiding Principles and Assumptions
For many organizations in the Nonprofit Sector, the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Customer Service Standard reflect the existing organizational values, mission, vision, and service commitment.
The AODA Standards provide the opportunity to encourage innovation and systems transformation. The reduction or elimination of socially and institutionally structured inequalities will extend far beyond enhancing individual and collective well being.
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