Legislation Will Enforce Disability-Friendly Service

By January 2012, losing patrons won’t be the only drawback for shops and restaurants that fail to improve customer service for people with disabilities.

Businesses could face fines of up to $100,000 per day under the Accessibility for Ontarians with Disabilities Act (AODA) if they don’t meet standards for
accessible customer service by the new year.

Read more at
http://www.aoda.ca/?p=1141