Customer Service Standards Compliance Report Due by December 31, 2012

Author: Suzanne Cohen Share

If your organization has 20 or more employees, you are obligated to report under the Accessibility Standards for Customer Service, by December 31, 2012. If you have one to nineteen employees you are obligated to comply with the standard, but you need not report or maintain documentation.

Read more at
http://www.aoda.ca/customer-service-standards-compliance-report-due-by-december-31-2012/