Accessibility News December 29,2012 Update

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In this Issue

*The Difference Customer Service Training Makes
*All Taxis of Tomorrow Must Serve Disabled: Liu
*Taking Proactive Steps to Comply With the AODA is a Smart Business Move
*Braille Comes Unbound From the Book: How Technology Can Stop a Literary Crisis
*New Corporate Index Being Developed for People with Disabilities in the Workplace

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ARTICLES:

The Difference Customer Service Training Makes

As I went down the hallway to my destination, I was greeted by the receptionist for the event who also seamlessly gave me information that I would need without calling attention to the fact that they were “dealing with a person with a disability.”

Read more at
http://enforcement.aoda.ca/the-difference-customer-service-training-makes/

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All Taxis of Tomorrow Must Serve Disabled: Liu

“I support taxis for all, not just taxis for some,” Councilman Daniel Dromm (D-Jackson Heights) said in a statement. “We need a fleet that serves all New Yorkers. Halfway measures are inadequate. Our disabled community deserves full access.”

Read more at
http://www.accessibilitynewsinternational.com/all-taxis-of-tomorrow-must-serve-disabled-liu/

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Taking Proactive Steps to Comply With the AODA is a Smart Business Move

Whether the AODA is actually given teeth has yet to be seen, but there is a clear business argument for becoming accessible. A MCSS infographic shows that over the next 20 years, 40 per cent of total income in Ontario will be earned by Ontario’s aging population and people with disabilities. That’s equivalent to $536 billion. The infographic also suggests improved accessibility in Ontario could lead to $9.6 billion in new retail spending and $1.6 billion in new tourism spending.

Read more at
http://www.aoda.ca/taking-proactive-steps-to-comply-with-the-aoda-is-a-smart-business-move/

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Braille Comes Unbound From the Book: How Technology Can Stop a Literary Crisis

Apple is at the vanguard of a push behind technology that’s helping old-fashioned Braille replace text-to-speech audio for the blind and it couldn’t have come at a more critical time

Read more at
http://www.accessibilitynewsinternational.com/braille-comes-unbound-from-the-book-how-technology-can-stop-a-literary-crisis/

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New Corporate Index Being Developed for People with Disabilities in the Workplace

American Association of People with Disabilities and US Business Leadership Network (USBLN®) Partner to Create New Benchmarks for Employers
December 19, 2012

Washington, DC- The American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN®) jointly announced today their partnership to establish a national benchmarking tool on corporate policies and practices for disability employment inclusion and accessibility. Work on this important project has begun and AAPD and the USBLN® look forward to launching it in 2013.

Read more at
http://www.accessibilitynewsinternational.com/new-corporate-index-being-developed-for-people-with-disabilities-in-the-workplace/

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aMENU: Accessible Restaurant Menus.
Visit the site at www.amenu.ca , Restaurant Owners visit www.amenu.ca/presentation/

In the Spotlight
*CN Tower, La Tour CN 360 Restaurant Winter 2012-13 Accessible Menu
http://www.amenu.ca/360-restaurant/
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EVENT
*2013 AIM Conference
http://www.accessibilityclassifieds.com/?p=1166
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Note: The thoughts and opinions expressed throughout Accessibility News are not necessarily shared by the various organizations and individuals and are solely those of the author of the specific article or commentary.

Accessibility News, since November 8, 2006