Accessibility Lessons Ontario Can Learn From the West

Despite the fact that the benefits of solid ergonomic design are being realized by more and more employers, feedback from our own client base, as well
as interviews and surveys done with employers and union representatives have told us that: a.) the Ministry of Community and Social Services has done an abysmal job of communicating the current AODA customer service requirements to private employers in Ontario; and b.) employers in Ontario — and in Canada for that matter — have yet to see the ROI opportunities from embracing ergonomic barrier-free design to improve workplace accessibility.

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http://www.aoda.ca/?p=1253